Источник:
https://powerobjects.com/dynamics-36...nnel-strategy/
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Did you know that businesses with a strong omnichannel strategy retain their customers at an 89% clip? You might be thinking, “Is 89% even considered a good retention rate?” We’re glad you asked. For businesses that do not employ a robust omnichannel strategy, the retention rate plummets to 33%! That’s a whopping big difference. Here’s the thing – and there’s really no getting around this...
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Источник:
https://powerobjects.com/dynamics-36...nnel-strategy/