06.11.2018, 19:12 | #1 |
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crmtipoftheday: Tip #1186: Race conditions with queue items
Источник: https://crmtipoftheday.com/1186/race...h-queue-items/
============== Today’s tip is from Marius “flow like a river” Lind. (And you can also become a tipster by sending your tip to jar@crmtipoftheday.com) What happens when a race condition happens in a queue? Let’s say we have a bunch of customer service representatives who are working on cases in the same queue. The queue is sorted by priority and you should always pick the top case. Joel and Marius opens up the queue view at the same time, but Marius is a second faster than Joel to pick the top case. What happens now? Well, one out of two things.
For scenario 1, here’s a few options:
(Facebook and Twitter cover photo by davide ragusa on Unsplash) Источник: https://crmtipoftheday.com/1186/race...h-queue-items/
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