01.02.2018, 02:19 | #1 |
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powerobjects: Digitizing Your Travel and Hospitality Business for Your Customers
Источник: https://www.powerobjects.com/2018/01...our-customers/
============== In the age of digital transformation, most organizations know that in order to keep up with their customer demands and expectations, they need to embrace change, especially when it comes to technology. By putting the customer center stage in your business strategy, you’ll be able to successfully scale for long-term profit growth in 2018. Organizations that are resistant to the wave of digital transformation available for their industry are often left behind. “Challenger brands, often unencumbered by legacy systems and processes, are gaining on their larger competitors by offering straightforward, personal, seamless, and quick service experience,” said Jo Causon, chief executive of the Institute of Customer Service.* This shouldn’t be bad news for organizations who have not yet made the transition. There are a lot of considerations businesses take before they tackle digital transformation. For most of those organizations, the business objectives they set for themselves often look like the following:
Don’t miss this event! Register for Digitizing your Business and Your Customer Experience to Drive Profitability and Brand Equity on our website to reserve your space. Can’t make the webinar? No problem! We’ll share a copy of the final recording with all who register. Happy D365’ing! *The Telegraph: The companies with the best customer service in the UK 20 January 2016 Источник: https://www.powerobjects.com/2018/01...our-customers/
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