powerobjects: Getting Pre-Chat Survey Results with JavaScript on the Omnichannel Conversation Form

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Источник: https://powerobjects.com/dynamics-36...ersation-form/
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If you’re having issues using custom JavaScript on the Conversation form in the Omnichannel for Customer Service app while using Live Chat, you are not alone. Some challenges you might face: Getting the Pre-Chat Survey question answers in JavaScript Getting the Conversation record ID with JavaScript Updating the customer value and saving the Conversation form with JavaScript If you’re impatient...

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Источник: https://powerobjects.com/dynamics-36...ersation-form/