[DNS®]

Configure SMTP on the Microsoft Dynamics CRM server to forward e-mail messages to the Exchange server
1. On the Microsoft Dynamics CRM server, open Internet Information Services (IIS). To do this, click Start, click Administrative Tools, and then click Internet Information Services (IIS) Manager.
2. In Internet Information Services (IIS) Manager, expand Default SMTP Virtual Server, right-click Domains, point to New, and then click Domain.
3. In the New SMTP Wizard, click Remote under Specify the domain Type, and then click Next.
4. Type your domain name in the Name box, and then click Finish.
5. In the right pane, right-click the domain name that you added in step 2 through step 4, and then click Properties.
6. On the General tab, click to select the Allow incoming mail to be relayed to this domain check box, and then click Forward all mail to smart host. In the box under Forward all mail to smart host, type the Exchange server name, and then click OK.
7. Restart the SMTP service on the Microsoft Dynamics CRM server. To do this, click Start, click Administrative Tools, and then click Services. Right-click Simple Mail Transfer Protocol (SMTP), and then click Restart.


Configure the Exchange server to allow relay messages from the Microsoft Dynamics CRM server
To do this if you are using Microsoft Exchange Server 2007, you must first create a new Exchange receive connector. Then, configure the connector for the anonymous user. Next, configure protocol permissions for the connector. Finally, restart the Microsoft Exchange Transport Service.
Create an Exchange receive connector
1. Open the Exchange Management Console.
2. Expand Server Configuration.
3. Click Hub Transport.
4. Right-click Receive Connectors, and then click New Receive Connector.
5. Type a name in the Name box.
6. In the Select the intended use for this Receive connector list, click Internal, and then click Next.
7. In the Remote Network Settings section, click Add, and then type the IP address of the Microsoft Dynamics CRM server.

Note If you see the value 0.0.0.0-255.255.255.255, click Delete.
8. Click Next, click New, and then click Finish.

Configure the connector for the anonymous user
1. Right-click the Exchange receive connector that you created, and then click Properties.
2. Click the Permission Groups tab.
3. Make sure that the Specify who is allowed to connect to the Receive connector option is set to Anonymous users, click Apply, and then click OK.

Configure protocol permissions for the receive connector
Note You must have Windows Support Tools installed to complete these steps. Only an experienced administrator should use the Adsiedit.msc tool.
1. Start the Adsiedit.msc tool.
2. Expand Configuration, expand Services, expand Microsoft Exchange, expand CN= First Organization, expand Administrative Groups, expand Exchange Administrative Group, expand Servers, expand Protocols, and then expand SMTP Receive Connectors.
3. Right-click the Exchange receive connector that you created, and then click Properties.
4. Click the Security tab.
5. Click Anonymous Logon.
6. Click to select the Submit Messages to any Recipient check box and the Accept Authoritative Domain Sender check box, click Apply, and then click OK.

Restart the Microsoft Exchange Transport Service on the Exchange server
1. Click Start, click Run, type services.msc , and then click OK.
2. Right-click Microsoft Exchange Transport Service, and then click Restart.